C
Cocoa07
Member
- Joined
- Feb 12, 2008
- Messages
- 186
I know that there is another post on this but I can't find it!!
We have just got back from PP (now in post holiday depression) and I had to post on Manducca. We have always really enjoyed this restaurant but what has happended to it this year. Oh I know - they have taken on the Gok Wan lookalike who couldn't organise his way out of a paper bag!!
It is such a shame as the food is really good but he seems more bothered about the way he looks and making sure that his pals are ok that he seems to forget that it is the customers who pay his wages.
We went the first time and just thought it was a bad night so decided to give them a second chance. The other staff are great but he really lets the team down and it is spoiling the restaurant.
We know it gets busy so called by earlier in the evening of our first visit to book and were told that they didn't take bookings. We called back and luckily got a table so all was ok. He brought my husbands starter and main course at the same time thinking that he wanted two starters (one was a pizza!). After our meal we waited ages for the plates to be cleared, dessert menu to be offered, etc..
As I said, we went a second time. We arrived to find 4 empty tables outside, so were delighted. We asked for a table for 6 and were told that the four outside were booked so we would have to wait! Obviously just didn't like taking a booking from us!
He was a little better at the beginning of the evening but after an hour or so, some friends of his arrived and he then proceeded to virtually ignore the rest of the restaurant and leave the other staff to run about.
This restaurant still serves lovely food at a good price but they need a new manager (or front of house) otherwise people won't go back and that would be a great shame.
Interestingly we saw the man who used to be at Manducca at Makassars which is definitely a gain for them.
We have just got back from PP (now in post holiday depression) and I had to post on Manducca. We have always really enjoyed this restaurant but what has happended to it this year. Oh I know - they have taken on the Gok Wan lookalike who couldn't organise his way out of a paper bag!!
It is such a shame as the food is really good but he seems more bothered about the way he looks and making sure that his pals are ok that he seems to forget that it is the customers who pay his wages.
We went the first time and just thought it was a bad night so decided to give them a second chance. The other staff are great but he really lets the team down and it is spoiling the restaurant.
We know it gets busy so called by earlier in the evening of our first visit to book and were told that they didn't take bookings. We called back and luckily got a table so all was ok. He brought my husbands starter and main course at the same time thinking that he wanted two starters (one was a pizza!). After our meal we waited ages for the plates to be cleared, dessert menu to be offered, etc..
As I said, we went a second time. We arrived to find 4 empty tables outside, so were delighted. We asked for a table for 6 and were told that the four outside were booked so we would have to wait! Obviously just didn't like taking a booking from us!
He was a little better at the beginning of the evening but after an hour or so, some friends of his arrived and he then proceeded to virtually ignore the rest of the restaurant and leave the other staff to run about.
This restaurant still serves lovely food at a good price but they need a new manager (or front of house) otherwise people won't go back and that would be a great shame.
Interestingly we saw the man who used to be at Manducca at Makassars which is definitely a gain for them.
