pollensa
Founder
If you have booked a holiday with Villa Parade (or any other failed company who has both ATOL & ABTA)
1. If your booking is a package including a flight -this will be protected by its ATOL cover. Any customers who have booked this type of arrangement should contact the CAA on 020 7453 6350 or visit Air Travel Organisers' Licensing | ATOL. Also see Failure of Air Parade Ltd, ATOL 5717 14 May 2014 | How to Make an ATOL Claim | ATOL
2. If your booking was for accommodation only then you can claim via ABTA - see Air Parade Ltd, Villa Parade, Car Parade, Golf Parade, Luxury Villa Escapes company failure, ceased trading, - ABTA & also http://abta.com/go-travel/travel-clinic/travel-company-failures if your accommodation was being provided by Villa Parade & not a third-party - check your paperwork!
BUT if you have booked via Credit Card or VISA Debit Card then you may find that ABTA advise you to contact your card company first & will provide you with proof that their member has ceased trading.
1. If your booking is a package including a flight -this will be protected by its ATOL cover. Any customers who have booked this type of arrangement should contact the CAA on 020 7453 6350 or visit Air Travel Organisers' Licensing | ATOL. Also see Failure of Air Parade Ltd, ATOL 5717 14 May 2014 | How to Make an ATOL Claim | ATOL
2. If your booking was for accommodation only then you can claim via ABTA - see Air Parade Ltd, Villa Parade, Car Parade, Golf Parade, Luxury Villa Escapes company failure, ceased trading, - ABTA & also http://abta.com/go-travel/travel-clinic/travel-company-failures if your accommodation was being provided by Villa Parade & not a third-party - check your paperwork!
BUT if you have booked via Credit Card or VISA Debit Card then you may find that ABTA advise you to contact your card company first & will provide you with proof that their member has ceased trading.
