Warning from the council.

[Sparky]

Ajuntament de Pollença​

8m ·

https://www.facebook.com/#

ATTENTION: WARNING OF INCIDENT IN WATER SERVICE
i️ Due to a failure at the desalting plant in Alcúdia, managed by ABAQUA, we have stopped receiving desalting water on the Pollença network since 4.00 last morning. We are assured that action is already being taken to resolve this failure as soon as possible. Since EMSER we have activated all the wells and sources of supply to deal with the mine caused by the incidence and avoid cuts in supply.

The lack of desalinated water can end up causing a significant drop in the reservoirs levels, so we ask you to take maximum caution in using water and to strictly soak where necessary, avoiding waste or improper use of the water on our network.
We apologize for any inconvenience this situation may cause.

 

[Sparky]

Another warning today.

WARNING: SERIOUS INCIDENT IN THE WATER SERVICE
!! ️As a consequence of the failure to the ABAQUA pipeline, for 35 hours Pollença has not received water from the Alcúdia desalator. This has caused that, despite exceptional measures being taken, the level of our water tanks to drop drastically.

If this situation is not fixed in the next few hours, there will be SUPPLY CUTS.
!! For this reason we ask you to limit water consumption to the maximum, taking the minimum necessary and indispensable.

 

[ChrisG]

No water this Sunday morning (none since late yesterday!) in c/pescador. Does anyone know if there is a plan for reconnection any time soon?
Or where we can get information?

 

[mike_dublin]

On the PP Council website there are links to their Facebook and Instagram pages, where they posted the updates which Sparky added above.
There's no further update yet from what I could see.
The Facebook page can be viewed with Google Translate.

Ajuntament de Pollença

ajpollenca.net: El teu espai web municipal. Aquí podreu trobar les últimes notícies, l'agenda cultural, els darrers vídeos del nostre canal de Youtube, tràmits, processos de selecció de personal, licitacions, projectes, subvencions i webs d'interès. Tot el que puguis necessitar!

www.ajpollenca.net

 

[Sparky]

New update this morning.

WARNING: SERIOUS INCIDENT IN WATER SERVICE CONTINUES
!! ️The failure in the pipeline that supplies water from the Alcúdia desalad to Pollença has not yet been resolved by ABAQUA.
i️ From EMSER we continue with all the emergency measures to keep the supply active: commissioning the wells of Gotmar and Can Colet, which together with the rest of our wells are in operation 24 hours.

Despite this the supply is affected and pressure drops or punutal lack of service can be given.
!! ️ Given this situation, and based on the Regulation of drinking water supply in Pollença, it is PROHIBITED to use water for the following uses:

Filling swimming pools, cleaning vehicles and terraces.

Watering gardens.
es Cleaning of terraces, vehicles, etc.

We maintain the recommendations to use water only for what is strictly necessary.
We apologize for any inconvenient matter.

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[mike_dublin]

La reparació de l’avaria al subministrament d’aigua s’allargarà entre 3 i 4 dies • Som Pollença

La reparació es pot allargar fins a 4 dies i es preveu el subministrament amb camions cisterna als establiments turístics afectats.

sompollenca.com

The repair of the breakdown affecting Pollença will take longer than expected and, according to official sources, a minimum period of three to four days is estimated to restore service.

Faced with this situation, EMSER is working to find alternative solutions that will guarantee supply, especially to tourist establishments in the area. Among the measures that are already being implemented, the organization of a water supply service via tanker trucks, aimed at establishments in the Port of Pollença, stands out.

As for Cala Sant Vicenç and the town of Pollença, for now the supply is guaranteed, although the situation is being actively monitored in case it is necessary to act in these areas later.

via Google Translate

 

[ChrisG]

Thanks for the update Mike, still no water here is c/pescador, hopefully will be resolved in next day or so

 

[mike_dublin]

Update (Monday lunchtime) from the council Facebook page:

WATER SUPPLY CUT NOTICE
Due to insufficient water flow caused by the water supply disruption from the Alcúdia desalination plant managed by ABAQUA, there will be temporary water supply cutoffs in the following areas:
- Llenaira
- Es Pinaret
- Putxet / Gotmar
- Can Singala
- Urbanització de Bóquer
- Base Aérea
- Síller
The cutoffs are expected to take place between 1:00 PM and 7:00 PM today.
Sorry for any inconvenience caused.

 

[mike_dublin]

The updates seems to have gone as dry as the water supply. Nothing on the council website anyway, from what I could see.

This article talks about the breakdown in the pipe possibly getting resolved this Saturday. And it includes a survey, as to how the situation is being managed.

Enquesta sobre la gestió de la crisi per la manca d’aigua potable a Pollença • Som Pollença

Dóna la teva opinió sobre la gestió de la crisi d’aigua a Pollença i si creus que cal demanar responsabilitats polítiques.

sompollenca.com

It has been announced that, if all goes well, the breakdown in the pipe that supplies drinking water from the desalination plant to the municipality of Pollença could be resolved this Saturday....
...
Given the severity and duration of this crisis, and knowing that water is an essential resource, we want to know your opinion on how this situation is being managed. Do you think that action has been taken with sufficient speed and transparency? Do you believe that political responsibilities should be assumed? Your opinion is key to understanding the feelings of the municipality at such a delicate moment.

Catalan via Google Translate

 

[Julian Simms]

My understanding is that spare parts were ordered last Saturday, promised to be delivered this Thursday at the earliest.

By the looks of things they have arrived as per schedule, so it seems that things will be up and running again pretty shortly.

I reckon the “pipe” is being used as an excuse for faulty maintenance.

 

[Carol]

Anymore news? Rumours that the water is back on but can’t find any information from any official sources

 

[mike_dublin]

There's an update from this morning on the council Facebook page (link is on https://ajpollenca.net/ca)
I don't have FB, but tried Google translate on the phone and it came up with the following :
(though best to try and locate the Facebook info and translate it from there)

Water from the Alcúdia desalination plant resumed flowing to Pollença's Can Puig deposit as of 7:30 PM yesterday, following repairs and testing of a pipe section.

The desalinated water supply is normalizing, with no further infrastructure issues reported.

Full water supply normalization across the municipality is expected by the end of today, though the recovery of the deposits will take time.

 

[Carol]

Thanks - just saw this as well

 

[Sparky]

The Government of the Balearic Islands has reactivated the supply of desalinated water to Pollença after repairing a conduit that carries water from the desalination plant in Alcúdia. The works, carried out by the Balearic Water and Environmental Quality Agency (Abaqua), have consisted of replacing more than 100 metres of pipe affected by various breakdowns. Abaqua's technicians will continue to monitor the system to ensure its stability and avoid future anomalies....