Easyjet price promise

[sunny]

Just checked pricing for our August flights booked on day of release and had gone down by over £300, called customer services (0330 365 5000) worth the half hour wait on hold to get credit voucher against next years flight.

 

[CathB]

Just checked pricing for our August flights booked on day of release and had gone down by over £300, called customer services (0330 365 5000) worth the half hour wait on hold to get credit voucher against next years flight.

I did that last year...there is an expiry date ( poss 6 months) and you have to book the flights via the call centre which are I think £15 per person ( each way) more than the online price

 

[Nick]

Always, always a catch......

 

[Tangoman]

Hi Cath

Never heard of Easyjet Price Promise - but will keep an eye out for it in future. Do you know do any other airlines run this scheme?

And also, I do not understand why the price should drop so much unless majorca is full up and no space left for tourists.

Regards

John

PS Over in August,

 

[CathB]

I think Nick you have to work out whats best for you depending on the amount of credit you have..my credit was only £60 and really what I should have done was just book 1 leg of the flight via the call centre and the other on line therefore still saving £30

 

[sunny]

Was surprised when we booked at how much more expensive than last year, think maybe they bumped up prices early on hoping to scare people into booking (worked on me) . Voucher is valid for 6 months to make a new booking, he did say to quote online price when ringing and they would give that price, plan on using against next years. Can make use of it on flight.

 

[CathB]

Yes when i went to use mine they accepted the online price ce but the £15 per person each leg was an admin fee....I normally book on release but didnt book our flights for Saturday until January and they were atrocious price...just checked and there is a considerable difference...cheeky call at 08:00 am I think

 

[ragdollabbi]

I booked our July flights in February and have claimed 4 different times because of reduction in prices. Have managed to get £206 back in vouchers. Have already used 2 of them and I am sure I wasn't charged any more than the online price for the flights. I am not sure if any other airline does this

 

[CathB]

Well that was worth half hour this morning...£212 voucher and that was for flights departing tomorrow

 

[goldilocks]

After reading the posts I phoned Easyjet who assured me that I was due £300 in vouchers and that they would e-mail the link. It is now 3 and a half hours later and still no link. Did anyone else have this problem? How long did it take for Easyjet to come back to you?

 

[Sherberts]

I did the same and got £120 back. They sent the email straight away.

 

[goldilocks]

Have just received the e-mail!

 

[romanb]

We also received the credit but they would not let me split my credit on more than one booking and said I had to use the credit in one go, I told my sister about the price guarantee who was also entitled to a refund and she used some of the voucher value for luggage and the rest for a flight for her daughter. So they let her split. At the time I had two bookings pending so used the credit for priority boarding and luggage on one of the bookings as we did not intend on making any further bookings within the 6 month period.

 

[kate1]

I'd urge anyone who thinks this may not be the hassle to go ahead - as others have said, there is a half-hour queue but we got £360 back on the return leg of our August flights. Wish I'd known about the price promise before....

 

[CathB]

Have just successfully used voucher to book filghts for daughter...i used it for their return flights / hold luggage/seats from pmi- brs ( having booked outbound to save paying 2 fees) and as there was still a small credit left used it againts earlier booking towards hold baggage...result