Can Josep - a not so nice welcome

[eleanor]

Well Josep certainly has received much publicity and his restaurant is very much on the map now!

Just going back to smg's point regarding anything negative being jumped on. I understand your point but feel sometimes it is forgotten that we are discussing people's lives here and I do think that just sometimes Some comments are not as balanced as perhaps they could be.

Thankfully as is the case here many have put their positive experiences forward which might encourage those who felt rightly, that their experience wasn't up to scratch to give a second chance.

No second chance to make a first impression - I do hope Josep is given a second chance!

 

[Smiddy]

Ca Josep

Quite a long thread this, just goes to show, no such thing as bad publicity.

 

[Sparky]

Yep, the managing director of the company i used to work for always said "The only bad publicity is no publicity" .

 

[roig cat]

Well I've never been to Can Josep, as I go to Pollensa usually out of season, I can never catch the place open, but you bet I'll try again in November and February!

 

[Nick]

This is a great website/forum and it's exactly that, a forum, which is a place for leaving reasonable statements/comments.

By having a property in PP, although not "banging on" about it, I have a vested interest in the town so would not unduly try to rubbish it or any establishment unneccessarily but I'm perfectly entitled to leave a negative comment. Out of my numerous posts there are far more positive than negative. Anyway, never be afraid of constructive criticism.

What I do find annoying, as SMG rightly says, is that it seems that anyone who even remotely dares to criticise anything in PP is rubbished by some. This is not right or fair in my opinion.

Anyway, I make no apologies for going "off comment" and no doubt my post will be removed !!

 

[Disorderly]

This is what is so good about the Forum, I think.....honest exchanges of views and feedback from real personal experiences.

Those of us who participate in these discussions must remember that someone expressing a different view does not qualify as a personal slight! Goodness knows what it must be like to be a politician!

Josep is renowned for being a good guy, offering warm hospitality, and as someone has already commented, his very participation in this Forum and readiness to put things right is a great reassurance to all of us who love his restaurant (and staff).

A couple of years ago I posted a criticism of O Lume, a restaurant we gave second and third chances to and frankly just could not get on with. The final tipping point was a pork steak that was undercooked to the point of being plain dangerous. I posted my criticisms on the Forum, well.........anyone would have thought I'd shot and eated Bambi!!!! But I took no offence with the people who so roundly attacked my views - it's a different opinion, based upon different experiences. Mind you I don't remember Jaime (who also reads this Forum) taking the trouble to respond (oops....there I am being controversial again!).

All feedback is valuable - keep them coming I say and don't water them down. If you feel it, say it. We just don't all have to agree, but should disagree politely and with good grace.

That's life as an adult!

Duncan

 

[Stevo66]

Very interesting that you have mentioned O'Lume along with Ca'n Josep as two restaurants which you have criticized in the past.As it happens these are the only two places in the Port that I also found wanting and both times I was showered with complaints from Forum members who were convinced that I was delusional and/or telling porkies.

 

[Sparky]

As i have said before on other threads, everyone is entitled to their opinion and what suits one will not suit another. We just have to accept the fact that when we voice our opinions there will be people who will disagree and leave it at that.

Nickpaulnoah, posts are only removed or edited when they become personal, abusive or libellous.

Stevo66, i don't think anyone has accused you of being delusional or telling lies.

All i ask is that when members have stated their views they don't keep labouring the point, please can we now move on, thank you.

 

[nicbrev]

Gosh, I didn't realise that my post would welcome such discussions and opinions. I only stated my experience on a particular evening....
I thank Josep for commenting and explaining the situation...I'm not sure whether she was the glass washer as each night after when we walked past she was serving bread and food to tables on evening service??!!!
Anyway, we didn't get to Ca'n Josep for an evening meal as we had already planned where we wanted to eat for our last few nights however we did visit on our last day(15.9.12) for some lunch...
We got a very lovely friendly welcome from a different waitress (short hair), service was quick, efficient and friendly. The food albeit it was only salads and baguettes but they were delicious and plentiful. The bill came quickly and she thanked us many times and said goodbye to the children with a big smile! It makes such a difference.....regardless of language barriers, a smile and a friendly welcome/goodbye arn't difficult.
Next time we visit PP we will come for an evening meal Josep. Thank you for your response and apologies. Kind regards.

 

[Sparky]

Nicbrev thank you for posting this. I am glad your story had a happy ending .

 

[pescador2009]

Yes - very noble of you 'nicbrev', well done.
A lot of people wouldn't have bothered.

 

[animagic21]

Just returned from 2 weeks in Ireland, catching up on the PP Forum. Knowing Josep as we do, he would have been mortified that the family in question had been given poor service, which clearly they were.
One man's meat is another man's poison, my Mum used to say. It would be a boring world if we all agreed about everything all the time! However being totally biased I had to include my own comments .....Josep & Lucy are lovely people who have worked SO hard to build up their lovely restaurant since Josep left Bar Joker. They have achieved so much in such a relatively short period.
Josep....if you're reading this, its "the McGregors" here! See you in approx 12 days time, sadly without "the boys" again. Looking forward to our favourite lamb dish and the special sangria you make for us!!!

 

[kate1]

I just wanted to let PP forum members know of our rather disappointing experience in Ca'n Josep - and wondered if anyone else had experienced the same? We called in for a coffee last week and I quite clearly ordered a cafe con leche. When this arrived it was served in a glass cup rather than the normal china cup and had a minute amount of chocolate powder sprinkled on the top - however, in all other ways it appeared to taste identical to a cafe con leche, so I thought nothing of it. However, when the bill arrived, I had been charged for a cappuccino which I did not order - which is 3E as opposed to 2E (or possibly less than that) for a cafe con leche. Possibly this was a mistake, but I think not - I think the waitress just thought she could rip me off, frankly, as I was a tourist. My expensive coffee aside, we didn't find Ca'n Josep to be good value - the total bill was 15E for three diet cokes, my coffee and a small packet of crisps (for which we were charged 2E - we don't often order these but I know that in most restaurants and bars they are only 1.2E!) Hopefully this was a one-off, but it has never happened to me in PP before, and I don't think I'd go back. We did notice when going past Ca'n Josep that it looked less busy than in previous years, and less busy than other restaurants in a similar location, so possibly others have had a similar experience? Are they now resting on the laurels of some good Trip Advisor reviews and taking their customers for granted?

 

[PP76]

We arrive in PP next Thursday and will certainly be visiting Josep's we have always had nice meals and very good service. Josep and his wife have worked very hard to build a successful business, personally I am sure that you would not be intentionally over charged here!
PP76

 

[lollipop]

I have to agree that I believe this to be a genuine mistake. I am sure if you had pointed out that it was not what you had ordered they would have rectified it. The cokes depend upon the size,they do two different ones. I don't think they rip off tourists you are their bread and butter, and I don't have shares in the place.

 

[TheColonel]

I have called into this restaurant last summer whilst raining and although a regular visitor to PP I found this restaurant most disappointing at lunchtime. I had a very burnt omelette and the staff very surly and disinterested. There is far better restaurants in PP for lunch and I would suggest that you visit them. I should point out that during my last visit this restaurant was by far the most disappointing.