H
Harters
New member
They are now off-airport. Found this to be absolutely no problem and, perhaps, even easier than an on-airport provider.
The paperwork directs you to a guy at the "meeting point". He checks off your name and sends you off to the mini-bus. The only minor snag here is that they don't have a signposted pickup point (in fact it's straight in front of you as you comeout on to the airport service road - but you only realise this when you see the van arriving). Vans were arriving every three or four minutes so our wait was next to no time. The compound is less than 5 minutes away (literally 1 minute off junction 10). Once there, saw one of the staff immediately and in 5 minutes of so, whoooosh we were off.
Drop off was a similar doddle.
However, I do have one major gripe and I will be complaining to them. It's the fuel thing. The documentation clearly states full when picked up, return empty. As it was, it was about a third full when we took it back - and were then told it was return full. I pointed to the documentation and just got a shrug. On one level, I really don't care whcih arrangement a company has. On another level, I do expect a professional company to act professionally.
The paperwork directs you to a guy at the "meeting point". He checks off your name and sends you off to the mini-bus. The only minor snag here is that they don't have a signposted pickup point (in fact it's straight in front of you as you comeout on to the airport service road - but you only realise this when you see the van arriving). Vans were arriving every three or four minutes so our wait was next to no time. The compound is less than 5 minutes away (literally 1 minute off junction 10). Once there, saw one of the staff immediately and in 5 minutes of so, whoooosh we were off.
Drop off was a similar doddle.
However, I do have one major gripe and I will be complaining to them. It's the fuel thing. The documentation clearly states full when picked up, return empty. As it was, it was about a third full when we took it back - and were then told it was return full. I pointed to the documentation and just got a shrug. On one level, I really don't care whcih arrangement a company has. On another level, I do expect a professional company to act professionally.
