If it was bought at Confort, I'd ask them and even if you didn't buy it there, they are always very helpful and may send one of their guys for a fee.
I also know an electrician called Xisco who can be reached on 0034 606 595231. He's usually quick to respond. Not sure of his level of experience with appliances but worth a try and always reasonably priced. English is spoken at a basic level.