B
Bails
New member
- Joined
- Oct 31, 2010
- Messages
- 65
Hello - just felt it was worth sharing my recent experiences having hired a vehicle through the above company between 2 - 23rd October. Booked the car during September online at a very good rate under £200 for 3 weeks. Checked in at the Auriga Crown desk at the airport (presume Holiday Autos is a subsidiary), and was required to provide a deposit on my credit card via pin for 65 euros to cover a full tank of petrol. This is not an unusual practice and usually the transaction is not processed and the invoice is destroyed when the vehicle is returned with the requisite fuel. When I returned the keys to the office on the multi storey car park (different office to the check in) it was inferred that this would be the case. However on returning to the UK the deposit of 65 euros (£58) was taken from my account on 2nd October, and obviously I am now in dialogue with Holiday Autos.
Also on reflection when the keys are collected at the office on the arrivals concourse and you are informed where the car is parked, no one checks the condition of the vehicle in your presence. I say this because although the hire car was in excellent condition when we arrived in Pollenca I noticed a scuff mark on the offside corner (for which presumably I could be considered liable). On our next visit for a month in February 2011 I shall scrutinise the car more closely but it is difficult when the car is parked in virtually underground conditions.
More importantly Pollensa was fantastic and the research and information gained from reading this board during September was extremly useful. My last trip to Mallorca had been in 1993 and the infrastructure is now very impressive.
Cheers
Also on reflection when the keys are collected at the office on the arrivals concourse and you are informed where the car is parked, no one checks the condition of the vehicle in your presence. I say this because although the hire car was in excellent condition when we arrived in Pollenca I noticed a scuff mark on the offside corner (for which presumably I could be considered liable). On our next visit for a month in February 2011 I shall scrutinise the car more closely but it is difficult when the car is parked in virtually underground conditions.
More importantly Pollensa was fantastic and the research and information gained from reading this board during September was extremly useful. My last trip to Mallorca had been in 1993 and the infrastructure is now very impressive.
Cheers
.
