Enjay
Member
We have been visiting PP every summer for the past 5 years and have just returned last weekend. I was saddened to read the criticisms of the customer treatment. We had polite and good attention in every restaurant and bar we visited throughout our two weeks, even in the old towns of Alcudia and Pollensa. There were two minor menu incidents one of which resulted in an item not being required to be paid and the other where free drinks were provided. Apologies were also given in both cases. The friendly receptionists in our regular aparthotel are looking forward to our return.