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ResortHopeless

  • Thread starter Thread starter Jilly
  • Start date Start date
J

Jilly

New member
Joined
Mar 10, 2010
Messages
59
Location
Cheltenham
Decided to use them for my return from PP to Palma

Booked online and also my return from Palma to PP in late August

Got e-mail confirmation of booking from PP "airport" to Palma "resort"

Queried and was told contact number was the transport company and to contact ResortHoppa direct - helpful chap explained I could not book from PP to Palma and back again as "system doesn't allow it" - even though they took my money and sent confirmation e-mail.

He would change and e-mail me - no e-mail so chased again and told just to be at Diana for 8.30 with no paperwork.

Got on bus - bus very warm - bus broke down at Duva appts - got off bus - stood about with other punters in heat - 1/2 got on another bus leaving young families behind - 20 mins later still no news for the rest of us - told next bus would be in a "Spanish" 10 minutes - getting warmer - flight times getting close - phoned Mrs Jilly and asked her to rescue me and youngest family in car - arrived at Palma plenty of time thanks to Mrs Jilly - composing complaint e-mail to Resorthopeless

Can't really be that difficult - can it ? :confused:

Mr Jilly
 
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