WARNING - puertopollensa4all.com

[Rangers1]

I have been to office address today in coventry and no one wants to speak it seems that they are not in building!!!! enough said.

Gordon

 

[Joanne]

Well done to everyone for bringing this to people's attention and for taking the time to investigate.

 

[Harry]

Just came across your comments on puertopollensa4all. I have been going to p.p. for 25 years and this company prices do seem very attractive. Does anyone have any more information on them. Doees seem to good to be true

 

[pollensa]

Doees seem to good to be true

It is. Do read the posts above.

 

[Sparky]

Welcome to the forum Harry, i think the previous comments say it all. If it sounds too good to be true it usually is, i would steer clear of them.

 

[Harry]

Thanks for info. Interested to hear reported to consumer direct any action/developments? Important to stamp out Frauds.

 

[Rangers1]

Any updates on this company??

Gordon

 

[gina39uk]

Unfortunately ALL reports re this company puertopollensa4all DO seem to be true.
We received a frantic phone call last Thursday from clients who had booked one of our apartments in the past. They had booked a Pine Walk apartment with the said company and were due to fly out yesterday.

After several unsuccessful attempts to contact them re key collection etc. they finally rang me to see if I could help. Needless to say all phone numbers were 'unobtainable', emails unanswered and even the bank details were fictitous! So my friends have lost their money and no visible means of getting it back.

Luckily I was able to find them another apartment on the Pine Walk at a very reduced rate so all was not lost.
I arrived in PP yesterday with just about an hour to spare before they arrived and picked up the keys.

We all enjoyed a celebratory drink together in the early evening sun, gazing across the bay at that stunning view.
We spared a sad thought for all those other people taken in by this company who were less fortunate and unable to afford alternative accomodation.

Lesson to be learned - if it looks too good to be true - it usually is!

 

[pollensa]

Unfortunately ALL reports re this company puertopollensa4all DO seem to be true.
We received a frantic phone call last Thursday from clients who had booked one of our apartments in the past. They had booked a Pine Walk apartment with the said company and were due to fly out yesterday.

After several unsuccessful attempts to contact them re key collection etc. they finally rang me to see if I could help. Needless to say all phone numbers were 'unobtainable', emails unanswered and even the bank details were fictitous! So my friends have lost their money and no visible means of getting it back.

Lesson to be learned - if it looks too good to be true - it usually is!

That's a real shame but not a surprise. Both I and someone else on this forum reported them to Trading Standards and nothing happened. Please can you ask your friends to do so as unfortunately they often won't do anything until they have proof.

The scammers were very clever this time as they used a mixture of photos taken from other sites so it was very difficult to identify them. I only managed to identify one of ours (I don't know the photos of all 300 of our properties!) and contacted the advertiser. Those photos were subsequently removed but they carried on advertising and taking people's money.

By the way, if bank details were ficticious - how did they pay?

 

[Belladonna]

Usually by hacking into an online banking account - then transferring funds to criminals account. Various transfers get "lost" in this system, hence criminal hard to trace.

 

[eleanor]

emm this all sounds very odd!

I wonder if these people have re-dress via credit card company. As has been said before, this is a safeguard when dealing with a rental company. I feels sure that any reputable company would have credit card facilities. Perhaps that is something to look at when booking via a company. How did these people lose their money if the bank account details were ficticious???? Again if this is the case their bank may cover them?
Very strange!

 

[eleanor]

Usually by hacking into an online banking account - then transferring funds to criminals account. Various transfers get "lost" in this system, hence criminal hard to trace.

Ahh - money laundering??

 

[gina39uk]

My friends paid by Bankers Draft which actually only safeguards the person who is being paid and not the person sending the money.
Another lesson there - only send a Bankers Draft to someone you actually know and/or trust!

 

[jiggggy]

Luckily I was able to find them another apartment on the Pine Walk at a very reduced rate so all was not lost.
I arrived in PP yesterday with just about an hour to spare before they arrived and picked up the keys.

We all enjoyed a celebratory drink together in the early evening sun, gazing across the bay at that stunning view.
We spared a sad thought for all those other people taken in by this company who were less fortunate and unable to afford alternative accomodation.

Lesson to be learned - if it looks too good to be true - it usually is!

Well done Gina for sorting them out

 

[pauln90]

It just gets worse as it appears that there is yet another site santaponsa4all. I've just read some sad cases on the tripadvisor site.

Scam alert - Sunny Holidays, www.santaponsa4all.com - Santa Ponsa Message Board - TripAdvisor

When this is all unravelled I wonder how many unfortunate people have had their holiday plans ruined.

Although they have been reported and I note the comments from the editorial staff on this site. What does it take for the authorities to act and close down their website.

 

[Cocoa07]

We were really late in booking for PP this year and I contacted this website as we were struggling to find an apartment/villa that suited us and didn't cost a fortune (I don't get some of the prices that people charge but that's another topic). I had missed this thread but when I went back and read it I really panicked as I wondered how far this scam went. When you fill in the enquiry form you have to give all your home address details, the date you propose to travel, etc... I had effectively just told a scam website when our house would be empty for two weeks!
I may be being paranoid here but thankfully we are no longer going in the weeks that I originally enquired about and our next door neighbour is a policeman, so I have told him and he is going to keep an eye on our house whilst we are away.
Interestingly, the website owner came back to me with two apartments that were available but the prices had gone up substantially since the original enquiry was made.
I don't understand how they can still be allowed to trade when it is blindingly obvious that they are up to no good.

 

[Rosie34]

I don't understand how they can still be allowed to trade when it is blindingly obvious that they are up to no good.

Neither do I! I think someone on the forum reported them to the Consumer protection who were going to forward to Trading Standards, but that was months ago and it looks like they are still scamming people - or trying to. Looks like a job for Watchdog! I'll stick to booking direct with owners or from PP.com site.

 

[pollensa]

I have just spoken to my local Trading Standards office as my initial complaint (1st April) was passed on to them. Apparently the issue was then passed on to Coventry where the company is registered - but in name only as it's pretty obvious that they've probably been nowhere near the UK. They are contacting them again to find out what happened but said that it can take a few weeks for complaints to be investigated & meanwhile people lose money.

I can only suggest that if anyone has had concerns, seen the website, made an enquiry etc. that you do call Consumer Direct

on 08454 040506​

as maybe the more calls the better and we can get this site taken down.

 

[eleanor]

I went into Easyspace to check on this sites information. It is a little strange that they only purchased the .com and not .co.uk as well. Most web companies like to safeguard their business by purchasing the names which are similar to their own so as not to lose traffic to a competitor. They have not done that. This is the information - very interesting!

Whois Server Version 2.0

Domain names in the .com and .net domains can now be registered
with many different competing registrars. Go to InterNIC | The Internet's Network Information Center
for detailed information.

Domain Name: PUERTOPOLLENSA4ALL.COM
Registrar: CRONON AG BERLIN, NIEDERLASSUNG REGENSBURG
Whois Server: whois.tmagnic.net
Referral URL: www.tmagnic.net
Name Server: DOCKS02.RZONE.DE
Name Server: SHADES15.RZONE.DE
Status: ok
Updated Date: 26-feb-2010
Creation Date: 26-feb-2010
Expiration Date: 26-feb-2011

>>> Last update of whois database: Wed, 26 May 2010 15:26:32 UTC <<<

 

[Sea Captain]

Has no one simply phoned up Jeanette Helchman?! And ask her what is going on? But anyway I noticed under the section on "Transfers" they have copied another companies photo and exact prices So I have alerted this other company and with the force of the Spanish I'm sure they will get something sorted.
And yes like you all said before...
Jeanette Helmchen


phone: +49 1636278034

But probably a false name!


And yes indeed maybe something for watchdog!
BBC - Watchdog - - Got a story