NIE Number/Residencia
The situation at the office in Palma changes from day to day.
There has been a cut-back in the staff who actually handle the process.
Last week there were only three men dealing with callers from within the UK.
The companies who get NIE numbers or Residencias for their clients arrive at the office at 7.30 in the morning to get numbered tickets, so that all their clients have to do is to arrive at the office and respond to the latest number.
The companies also have receipts for payment from the banks, so their clients just have to arrive and they get escorted through the process. Of course you pay for them doing all the work for you.
What happens if the companies have a lot of clients on one day? They get a lot of tickets at 7.30, and very soon after opening to other callers, the office is closed to other callers, because they can't deal with more numbers! (Imagine travelling from Puerto Pollensa, spending half an hour trying to park, and then finding that they are not taking any more callers.)
So, what's the lesson? If you want to do it yourself, go early, get the documentation for the bank, go to the bank, pay your €10.40 (for a Residencia), return to the office, and get your number and wait. It can become a two day process if they won't let you back in after going to the bank.
If you can afford it, you can pay a firm to do all the work for you. They will meet you in the office and escort you through the process.
One friend went through the process using Mallorca Solutions in 5 minutes.
I'm sure that the situation is not going to get easier. It is longer and more difficult if you come from outside the European Community.
I hope this is useful.
San Miguel
