Bad news from BMI

[romanb]

We too have received an e-mail cancelling our new year flight. I have telephoned four times today to try and get some idea of what the alternatives are, but apparantly they have not received the policy yet telling them what alternatives they will be offering so rather than wait as others have said have also booked an Easyjet flight, as we do not want to be left with a villa and car hire we cannot get to. Had also booked an overnight hotel at Heathrow which we no longer need, in addition to the extra £200 the flight has cost us over and above our original BMI booking.

 

[pollensa]

Apart from Easyjet and Monarch, do any other airlines fly direct from any of the London Airports in the summer? I'm struggling to find any others.

Car 77

Do see our flights page Flights to Palma, Mallorca Majorca as you can view by departure airport. If there are any changes, please let us know.

However, We can't yet remove the flyBMI link as flights are still available.

 

[deniseall]

Cardiff flights

After checking this thread last night, I went onto the BMI website and it didn't show any flights from Cardiff to Palma. I've already booked a flight with them for 5 days during the October half-term week and can't go any other time because I'm teaching. I started panicking so phone BMI and was told that my flight would still be going. The operator also told me that there are flights from Cardiff and there was an error on the website!!!!!!!! Don't know if I believe him - just have to wait and see. If the flight is cancelled and I don't get another one, I'll have to cancel my hotel, parking at the airport and transfers at Palma.

 

[roig cat]

Please post forum as to eventual result. I usually fly from Cardiff and noticed that flights were available to book last week but not this week. I see East Midlands still have flights with BMI Baby. If yours is cancelled press for a transfer. One thought, if it is a computer error they would still take your booking over the phone! Try that and see what happens, (before you get to the payment stage though!)

 

[cherylbb]

BmiBaby have just announced that they are expanding operations at East Midlands airport by 40% as Easyjet have pulled out. But they don't do any flights to Palma after 31st Oct until Feb.

 

[deniseall]

Cardiff flights

Re my email this morning, I've checked the BMI website again and flights can be booked from Cardiff to Palma. However, my flight from Palma to Cardiff is now showing as the last flight for this year. They are not flying from Cardiff to Palma again until 1st April 2010.

 

[roig cat]

Thats good news for you!

 

[romanb]

I have been told by a friend that I have made a big mistake in going ahead and booking another flight without waiting for the transfer that BMI have stated they would be offering, apparantly they would have incurred the additional costs I wondered if anyone from the forum did receive alternative flights and what the options were!

 

[roig cat]

I dont know if its on this thread or the one on Trip Advisor but the alternatives are possibly via Germany! This would turn a 1.45 hour flight into a whole day affair!

 

[car77]

My Parents are due to fly out from Heathrow at the end of this month with BMI and were booked to come back in November after the withdrawal date. They have still not yet been contacted by BMI as to how they are going to get them home. I reckon BMI are hoping we will all rebook ourselves and cancel their flights so as they won't have to put themselves out!) We are rebooking our flights with easyjet but not cancelling the flights booked with BMI yet. As we travel 3-4 times a year I'm hoping that if BMI came up with a "covering all costs" deal we can move the flights I have booked with easyjet on to a further trip, albeit paying a rebooking fee etc. It may all backfire on us but I feel we have no choice at the moment as we are locked in to school holidays i.e. half terms where there is so little choice. What do others think?

Car 77

 

[roig cat]

I have already booked with Easyjet as I feel the same as you. I hadnt thought about moving Easyjet flights though if BMI come up with a good alternative. What a good plan. What would Easyjet charge to change flights per person? Can you change time and destination?

I had really good morning flights with BMI, both ways. The alternatives with BMI Baby (if that's what we get offered) are rubbish times, reducing your break by a day!

 

[car77]

I'm not sure how much easyjet charge to change flight dates and I have searched their web site in vain trying to find out. However, I believe it is possible to do as it is an option under the 'manage booking' section.
Has anyone else every changed easyjet flights?

 

[romanb]

I have now read that the alternative BMI are offering is VIA Zurich and does not cover one of the days we were due to fly. So I did not make a mistake after all in going ahead and booking Easyjet flights instead of waiting. Have not received the refund from BMI yet though.

 

[roig cat]

Interesting! Glad I also changed to Easyjet. I havn't had any offers yet!

 

[roig cat]

Hi RomanB

Hope you get this,

Have you had your refund yet? I arranged mine on 3/10 but not yet in bank account.

I cant get through on help line!

 

[romanb]

I e-mailed the customer service link on BMI page because the refund did not come through in the 7 days promised, they replied the next day saying they had a back log but would be processing shortly and the refund appeared the day after the e-mail. About two weeks ago now.

 

[roig cat]

thank you, that's reassuring