Met Jose years ago, when the first bar we went to on our first visit to PP, was the Joker. Very nice lad with excellent service skills. Went to his restaurant last year on our first visit to PP for some time. We enjoyed the experience, good food, service etc. Pity you had a bad experience yourselves. I'm sure he'll take the comments to heart.
As for having a go at Spanish I do try but the results have been very varied,. such as two perfectly good pints of lager being poured down the sink and my spanish speaking friend telling me that I had just informed the waiter that my goldfish was Hungarian o some such nonsense.