Great service

[LaAlly]

Have had to cancel my week in PdP for May but have been able to rebook for Sept. Have to say that all our "suppliers" have been superb in rearranging accomodation , taxis and other reservations. Very prompt and understanding of the circumstances. Now I know they would rather rearrange than lose a booking but well done - great customer service - hope this is in the right section.
La

 

[The Bodger]

I'm in the same situation...do your comments include flights?if so which airline?
thanks Bodge

 

[roig cat]

Hi LaAlly, who are you your suppliers? You should name them as a reward

 

[LaAlly]

Hi
flights were with Thomas Cook , painless transfer of flights ( usual and expected admin costs) online
Very prompt help from the Miramar and Conde. My mum has single trip insurance and they even ammended her dates at no cost. Our only loss is car parking at Cardiff so very pleased
LaAlly