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Record rent a car

  • Thread starter Thread starter tievenaghtanya
  • Start date Start date
PP Power - fuel policy at Record

I have used Record quite a few times and always been more than happy with their prices. Cars somtimes a bit grimey but otherwise fine. I got the standard but personalised answer when I emailed them about their change in fuel policy. It just made me think that if all active members of the PP forum sent them a message about dissatisfaction at this change, then maybe they might have to re-consider 'in order to fulfill our customers needs'
under the current financial climate?
 
I have just emailed Record as you have suggested ryansclan, as we first used Record in May 2008 and 2 times since and found them most satisfactory.
I will do a bit of research over the next few days to see what the fuel policy is with other companies, as we will be travelling to PP on 09 April for 7 days and need to book a car.
Regards TT
 
Well done T, perhaps we can start a revolution? Let us know what you find because we're going out in May.I haven't found any other companies with decent fuel policies unless you go 'off airport' which adds time to the travel.
 
Further to my comment re Record, I have just checked DoYouSpain and it came out cheaper than Record but does not let you know who its with until you book.
 
We have also booked with Do You Spain for 1 week in May and 2 weeks in August. Both times we have a Kangoo or similar and the prices are excellent, cheaper than Carjet and holiday autos. In May it s 106 euros and August 229 euros both payable on arrival. Our car hire is with Record on both occasions.

Pansy
 
Hi

Just booked with doyouspain to hire 5 door compact car for 9 days over the Easter period. They were significantly cheaper than others that I tried. We have hired the car for €95. The cheapest alternative was £125. We know we will use the fuel so that isn't an issue for us.

We have used Record via doyouspain since last Easter (used Centauro until they moved off site in winter 2007). I would agree with the comments that the cars are a bit worn and often have dents but as long as you check it over and get your paperwork noted I don't think it matters. The way I see it is that it isn't my car so I don't really mind if it isn't perfect! I would rather used the money I save on eating out somewhere!

Sharon
 
we have been using record since about 1998 or 99 ( also in their previous incarnation) and last year tho the prices were still competative, was really disappointed in the cars. (Used to their headline selling point bout how all the cars were renewed after 6 months) Cars were bashed and dented, dirty inside and out and I got some pretty crap admin service. I did complain, and did get the next hire at a very good price, but would have preffered the old standard of car and service instead!
TIEVENAGHTANYA(jeeeeeze, had to write that down so I could type it here !) we too are out on the 9th, for 7 days... have u got anything booked yet ?

Miriam
 
Hi MED777,
Sorry about the long name , I didn`t think about that one. Yes we booked car hire yesterday with Record for 09 - 16 April a citroen berlingo for 147 euro -- not bad. ( better the devil you know !!!) On the 3 occasions we have used record the cars have been fine with very few miles,no dents or scratches, so I am happy with them.We usually hire a small car like a clio or similar but we have 2 extra passengers this time, so I do hope the berlingo is big enough for 4 adults and a wee one. I`m sure you are looking forward to Easter as much as we are.
All the best, Tanya
 
Hi, Tanya,
We're planning to go out in June with 4 adults and a wee one - so would be very grateful if you would let us know how you get on with the Berlingo and Record.

We used Record last year (before the new fuel policy) but are thinking to use only one car for the 4 of us plus car seat. So it would be good to hear how you get on.
 
Hi Beancounter, I will post on my return from pp in April.
Regards , Tanya
 
A Berlingo is certainly big enough for 5 people - they are very roomy but pretty ugly & boxy. Unfortunately my husband loves them so we always have one. They're also pretty good if you need to buy DIY stuff as we often do.

For the space, they're very good value for the hire price.
 
....aaawwwwwwwwwww poor Berlingo ! I think all it needs is some creative artwork, and this could do it's street cred the world of good ! lol
I have had to start booking this car cos my Dad had a stroke and since we take his wheelchair with us, we really need this sort of car. the cargo area footprint is deep enuff to take the wheelchair collapsed , and flat on its side leaving plenty space for luggage on top. Ample space for 5 ppl, and lotsa cubby-holes for all the maps etc, u accumulate. Nice to drive, and quite nippy. I will just pack a spray can & some decals next trip :-)
Miriam
 
Hi,
emailed record, that their quoted price was a bit high and got email back reducing it a bit, so have gone with that, like u said Tanya, better the devil.....
Have asked them to pass on to the relevant dept. that the new fuel policy hasnt gone down too well and pointed them in the direction of this forum. So will pass on any feedback I get

Miriam
 
Unexpected cost

Just got back from PP and used Record, booked through 'doyouspain'. We initially looked at a smallish car but noticed that, if we upgraded to a larger car, it would only cost an extra 3 euros for the 8 days - Bargain:)

Having queued for half an hour we got to the desk - extra insurance for wheels/tyres, etc - yes, I was expecting that!

Only problem was that the upgrade to a larger car at 3 extra euros pushed us into a different price bracket for the insurance adding at least an extra 25 euros to the price!:eek:

Petrol was 50 euros for the tank, full - return empty. The one tank did our 8 day trip with 25 km left to get to a petrol station. Phew:D
 
Gommar Goffer said:
extra insurance for wheels/tyres, etc - yes, I was expecting that!

Only problem was that the upgrade to a larger car at 3 extra euros pushed us into a different price bracket for the insurance adding at least an extra 25 euros to the price!:eek:
Click to expand...

Several people on the forum have mentioned that you can now buy your own annual policy for £49 to cover this 'excess insurance' which is worth it if you travel often. See Insurance4CarHire for more information.
 
Thanks for reminding me Pollensa!!

I just didn't get round to organising it - shock of going away after 18 months!
 
Record not so competitive!!

I have just got quotes from various sites for a Berlingo or equivalent for two weeks late April:

Drivespain: 254E
Doyou: 231E
Amigo: 246E
Record: 284E

I have not listed those sites that would only quote in ££s as you don't know the exchange rate used and dint want to pay up front.

I also know that each company will have its "extras" to add on for second driver, additional insurance etc but the base rate is where you start!!

Even allowing for the 28E discount with Record down to 256E, as I am a member of their club and get discount based on previous bookings, they have lost my loyalty.

I had been willing to forgo small differences when their fuel policy was Full:Full but not now.

I have emailed them about this and pointed them towards this thread.

I await reply!!


PS I have been using Insurance4carhire for two years, fortunately I have not needed to claim but it works out cheaper than paying locally if you hire more than 2 weeks per year.
I also note that they also do special insurance to cover any excess on any insurance policy!
 
Last edited:
Good Result

Good Result Miriam,

Just shows the effect of PP.com Power!!

I wonder if I can also get my club discount as well?? Their quote then compares with Doyouspain's. I'll await my reply to my email (if I get one).
 
Record prices

Its just as well I did not book at the prices I quoted earlier

Drivespain: 254E
Doyou: 231E
Amigo: 246E
Record: 284E

I finally got a similar reply as Miriam did below, so I went on Records site to book and their price was down to 250Euros (from 284). I was allowed to use up some club points to bring it down to 225Euros.

I have now emailed the booking number to their reservations dept who said they would apply a discount.

I will let you know the outcome.
 
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