Must agree with miilipet, we had very minimal TV early March but contacted Infinity on a Monday, surveyed on a Wednesday and installed on a Friday (yes, I know I sound like Craig David's '7 days') but they were excellent! They certainly went the extra mile - apart from the dish there was the possibility of needing a new bracket and a new LNB. However, when they installed, no need for a new bracket (just moved it a smidge for even better reception), and no need for a new LNB so we were just charged for the basic. I appreciate any supplier who doesn't sell you what you don't need! 7 of us in our building split €620 between us - all very happy. Would highly recommend Infinity and their marvellous Scottish admin lady, Mary, and her band of engineers who, as millipet says, were all English speaking and what's more were very pleasant to deal with. Can't speak highly enough of the Infinity team who have managed to successfully combine great value with great customer service!